Privacy Policy

​

Effective Date: 01.07.2023

​

CPTW Counselling, hereinafter referred to as "we," "us," or "our," respects your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

​

Information We Collect

 

We may collect various types of information from clients and visitors to our website, including but not limited to:

1. Personal Information: Name, contact information (email address, phone number, address), and other identifying information necessary for communication and provision of our services.

2. Health Information: Information related to your physical or mental health, medical history, and therapy sessions.

3. Payment Information: If you make payments for our services, we may collect payment card information or other financial details.
    

How We Use Your Information

 

We use the collected information for the following purposes:

1. Providing Services: To schedule appointments, provide therapy services, and communicate with you.

2. Communication: To send you relevant information about our services, appointment reminders, and updates.

3. Legal and Security: To comply with legal obligations, protect our rights, and ensure the security of our services. To safeguard you, if necessary.
    

Sharing Your Information

 

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services, if you consent to do so.

2. Legal Obligations: We may disclose information if required by law, court order, or government request.

 

Data Security

We take reasonable steps to safeguard your personal information, using industry-standard practices to prevent unauthorized access, disclosure, or alteration.

 

Your Rights

 

You have the right to access, correct, and delete your personal information. You can also withdraw your consent for data processing. To exercise these rights, please contact us at [contact information].

 

Cookie Policy

 

Our website uses cookies to enhance your browsing experience and improve our services. Cookies are small text files that are stored on your device when you visit our website.

Types of Cookies We Use

1. Necessary Cookies: These cookies are essential for the website to function properly. They enable basic functionalities such as navigation and access to secure areas of the website.

2. Analytical Cookies: We use these cookies to collect information about how visitors use our website. This helps us improve the website's performance and user experience.

3. Marketing Cookies: We do not currently use marketing cookies to track your online activity for advertising purposes.

 

Managing Cookies

 

You can manage your cookie preferences through your web browser settings. You can choose to block or delete cookies, but please note that this may affect the functionality of our website.

 

Changes to this Policy

 

We may update this Privacy and Cookie Policy from time to time. The updated version will be posted on our website with the effective date.

If you have any questions about this Privacy Policy or our practices, please contact us at CPTWcounselling@gmail.com.